Privacy policy

Psylocked Media (“we”, “us”) runs this site to describe our work and to help you get in touch. This policy sets out the kinds of personal data you might give us, how we use it, the legal bases that can apply, how long we keep it, and your rights under data-protection law, including the EU/UK GDPR and similar rules where you live, where they apply. If anything here conflicts with a specific contract you sign with us, the contract comes first for that engagement.

Who we are

Psylocked Media (the name we trade under for this site). The main contact email for questions about this policy and privacy is hello@psylockedmedia.com.

What we may collect and why

• Website and technical data: As with any site, a host or CDN can process technical data such as IP address, time of request, and the page you opened. This is used to deliver the service securely and to understand abuse or performance issues, not to sell personal data to advertisers from this public marketing site.
• Contacting us: If you email us (including from a mailto link) or we exchange messages about a project, we process what you provide: for example your name, company, and the content of the message, so that we can reply and, if you become a client, to agree a scope and deliver the work you asked for.
• Cookies and similar technology: We describe the cookie side in our Cookie policy.

Legal basis (where GDPR-style law applies)

Depending on the situation, we can rely on legitimate interests in running a professional site, answering questions, and protecting our business; on pre-contract steps and contract if we work together; and on legal obligation where the law compels us to keep certain records. Where the law needs consent (for example for some non-essential cookies in the future), we will ask in a clear way and you can withdraw consent.

How long we keep it

Prospect emails and general enquiries are usually kept for as long as we have an ongoing conversation, then a reasonable business and legal retention period, unless the law says longer or you ask for deletion, subject to what we are allowed to delete. Client work and billing may be kept in line with accounting, tax, and professional rules. Exact periods depend on what you and we agree in writing for the work.

Sharing and transfers

We use service providers in the normal way (for example: hosting, email, project tools), and we choose ones that are appropriate for a small digital agency. If data leaves your country, we will use adequate safeguards where the law requires them, such as standard contract clauses. We do not sell your personal data in the “sell my data” sense of some US state laws, and this marketing site is not a data-brokerage business.

Your rights

You may have rights to access, correct, or delete data about you, to object to some processing, to restrict processing, to data portability, and in some cases to withdraw consent or lodge a complaint with a supervisory authority. The exact mix depends on where you live and what we process. If you get in touch, we will help where we are allowed to, after we confirm you are the right person to ask. You can also complain to the regulator in your country, for example the ICO in the UK, if you believe the law is not followed.

Children and automated decisions

This site is for adults in business and is not intended for children. We do not expect to run solely automated decisions with legal or similar effect about you from this public site alone. If you visit from a California or other US state with specific disclosure rules, we are happy to provide the extra categories or choices your law needs when you contact us.

Changes to this policy

We may update this page when the site, our services, or the law changes. The last updated line at the top of the page will change when we do, and for material changes we can also note them on the site or by email if we are already in contact with you.